Supercharge your IT Security Strategy with a Technology, Human and Process Centric Approach
In an era marked by relentless cyber threats, organizations need to continuously elevate their IT security strategies to effectively counter evolving risks. This session provides a comprehensive exploration of a "three-pronged" approach, integrating technology, human elements, and streamlined processes. We'll delve into the enhanced capabilities brought by the NIST 2.0 framework, with a specific emphasis on governance to reinforce your organization's cybersecurity resilience.
The Future of PSA: Where Intelligence, Agility, and Integration Become One
IT Service Delivery is rapidly changing with the buzz of generative AI continuing to drive adoption of technology by SMBs. The Professional Services Automation (PSA) platform will continue to be front and center for the IT Team, intelligently orchestrating requests and incidents across an integrated service delivery technology stack and empowering your team to act faster and with more precision. In this session, our team will explore how we expect PSAs to evolve and provide a sneak peek at what you can expect in Autotask and BMS in the coming months and years.